Privacy Policy

Who This Covers

This policy explains how HVAC Airway Heights handles information connected to this website. We are a heating and cooling company serving Airway Heights, Washington, and the surrounding area. The site exists to describe our services and give you a phone number to reach us. It has no accounts, no logins, no online payments and no forms.

What the Website Records on Its Own

Like most websites, the server that hosts this site keeps ordinary technical logs. A log entry can include your IP address, browser type, the page you asked for, the page that sent you here and the time of the visit. These records help keep the site running and show us when something breaks.

We do not use these logs to work out who you are, and we do not combine them with other data to build a profile of you.

Cookies and Basic Analytics

The site may set a small number of cookies for basic analytics. They tell us things like how many people visited, which pages were read most and roughly what kind of device was used. That helps us decide which service pages, such as furnace repair or maintenance plans, need clearer explanations. You can block or delete cookies in your browser settings, and the site will still work normally.

What You Share When You Call

Our phone line, (509) 236-5329, is the only way to contact us. When you call, you decide what to tell us. That usually means your name, a callback number, the address where the equipment is and a description of the problem, for example a furnace short-cycling or an outdoor unit that will not start.

We use those details to schedule a visit, prepare a quote and follow up on the work. We keep them as ordinary business records.

Sharing With Others

We do not sell your information. We may share it only when needed to do the job you asked for, such as ordering a part for your system or providing paperwork for a rebate you want help with, or when the law requires it.

Links and Outside Services

The site may rely on outside providers for hosting and analytics. Those companies handle data under their own policies, which we do not control.

Changes and Questions

We may update this page when the website or our practices change, and the current version will always be posted here. If you have a question about your information or want us to correct something you told us, the same line we use for service calls, (509) 236-5329, reaches us, and we will talk it through with you.